The rules of the road for using Hey Vitae.

Hey Vitae is operated by Functioning Labs LLC, a Massachusetts limited liability company. References to “we,” “us,” or “Hey Vitae” mean Functioning Labs LLC acting through the Hey Vitae product. By creating an account or using the service, you agree to these terms.

The Privacy Policy explains how information is handled. If you create, join, or use a coaching practice, the Coach Terms also apply and control if they conflict with these general terms on a coach-product issue.

You must be at least 13 to use a personal job-seeker account. If you are under 18, you may use it only with permission from a parent or guardian, and you must be old enough to enter a paid agreement where you live. Practice owners and team members must be at least 18 and meet the additional requirements in the Coach Terms.

Keep your login credentials secure and give us accurate account information. You are responsible for activity under your account. Tell us promptly at hello@heyvitae.com if you believe someone else has accessed it.

We grant you a limited, non-exclusive, non-transferable, revocable license to use the job-seeker product for your own job search. That includes tracking jobs, drafting documents, preparing for interviews, publishing Spotlight pages, and using supported browser-extension features.

A practice may use the coach product for its business only under the Coach Terms. A personal job-seeker license does not permit running a client service, reselling Hey Vitae, or accessing another person's workspace outside the product's authorized coaching connection.

You agree not to:

• Scrape, reverse-engineer, decompile, or attempt to access non-public source code or systems.
• Interfere with, disrupt, overload, probe, or bypass the service or its security.
• Use bots, scrapers, crawlers, or other automated access except as we expressly allow.
• Upload malware, unlawful material, or content you do not have the right to use.
• Use AI or communications features to harass, deceive, discriminate, mislead, or impersonate.
• Use email features for spam, phishing, recruiting spam, mass unsolicited outreach, or abusive messaging.
• Share credentials, resell access, or use a personal job-seeker account to operate a business service.

You keep ownership of content you put into your own Hey Vitae workspace, including resumes, cover letters, application notes, interview prep, and Spotlight material.

You give us a worldwide, royalty-free license to host, store, transmit, display, and process that content only as needed to provide, secure, support, and improve the service you are using. That includes displaying a Spotlight page when you publish it and sending relevant context to an AI provider for an AI feature. The license ends when the content is deleted, except for copies in backups, logs, legal records, or material already shared publicly or with others.

You are responsible for what you add. Do not upload content you lack the right to use or material that violates confidentiality obligations, employer policies, privacy rights, or other law. Do not publish confidential employer or third-party information on a Spotlight page.

Hey Vitae uses AI for job analysis, document feedback, drafting, interview practice, insights, and coaching support. Providers, models, and routing may change.

AI output is informational and assistive. It may be inaccurate, incomplete, biased, or out of date. Review it before sending, publishing, or relying on it. It is not legal, financial, medical, immigration, tax, employment, or other professional advice.

We do not use private content to train public AI models. The Privacy Policy explains what different AI features process. Hey Vitae does not guarantee interviews, offers, employment, compensation, employer responses, coaching results, or any other particular outcome.

Spotlight pages become public when you publish them. Job-specific share URLs are shareable public links, not secure private portals. Anyone with a link can re-share it, and public pages may be indexed by search engines.

We may remove material that violates these terms or that we reasonably believe infringes another person's rights. Unpublishing or deleting stops Hey Vitae from displaying the page, but we cannot control screenshots, caches, or copies already outside the service.

A practice can access your live Hey Vitae workspace only after you accept its invitation or use its join code. You can decline without losing your account and can end the connection at any time in Settings. The Privacy Policy and the consent screen describe what the practice can see, add, and keep.

A coach or practice is independent from Hey Vitae. We provide software; we do not employ, supervise, verify the credentials of, endorse, or guarantee any coach or practice. Coaching services, advice, fees, promises, disputes, and refunds between a client and a practice are between them.

You represent that you have the right to forward, capture, store, and process the messages, attachments, job postings, and page content you bring into Hey Vitae.

Do not use the email features for spam, phishing, harassment, deception, unlawful outreach, or high-volume unsolicited messages. Do not use the extension in violation of law or a third-party site's terms. Browser extensions may also be subject to marketplace terms.

Free accounts have usage limits. Paid Plus and Max subscriptions renew each billing cycle until canceled. A Plus or Max Job Search Pass is a one-time purchase for the six-month period shown at checkout and does not renew.

Plus and Max may advertise unlimited tracked jobs and saved documents. Reasonable fair-use controls still apply to stop automation, bulk use unrelated to a personal job search, and activity that harms the service.

You can cancel a subscription through the Stripe billing portal. Access continues through the paid period and then returns to Free. Taxes may be added. Failed or reversed payments may result in a downgrade, suspension, or termination.

15-day job-seeker satisfaction guarantee. If you are not satisfied with your first eligible paid job-seeker purchase, email us within 15 days of the charge for a full refund. It applies once per customer and only to a personal job-seeker subscription, Job Search Pass, or practice-interview pack purchased from the job-seeker product. It does not apply to a client subscription, interview credit, or other purchase made by a practice under the Coach Terms. After the guarantee period, charges are final and non-refundable unless law or checkout terms require otherwise.

Trials, discounts, coupons, and promotions follow the terms shown with the offer. Referral credits have no cash value, are not transferable or redeemable for cash, and may be withheld or reversed for self-referral, manufactured signups, chargebacks, refunds, or other abuse. We may change promotions prospectively.

A paid plan may include bonus access to another Functioning Labs product only when stated. Bonus access may end if the qualifying plan ends, has no separate cash value, and may change with reasonable notice where appropriate.

We may add, change, suspend, or discontinue features. We will try to give reasonable notice when a material change affects paid functionality, but no feature is guaranteed to remain available forever. Beta, experimental, and preview features may be less reliable and may change or end without notice.

Hey Vitae relies on third parties to operate. Some features are also governed by a provider's own terms, such as Stripe payment services, a connected AI assistant, or a browser-extension marketplace. Current categories include:

• Functioning Labs product family (shared account, billing, and optional bundled-access infrastructure).
• Supabase (database, authentication, and file storage).
• Vercel (application hosting, performance services, and AI Gateway).
• Stripe (payments, invoices, and subscription management).
• OpenAI, Anthropic, and Hume (AI and realtime interview features).
• PostHog, Google, and Vercel Analytics (optional analytics and campaign measurement).
• Sentry (security, error, trace, and performance monitoring).
• Postmark (transactional and mailbox email delivery).
• Brevo (marketing email when you opt in).

Hey Vitae also reads publicly available job postings from employer applicant-tracking systems and keeps them in a catalog shared across the service, so it can suggest open roles that match your search profile. Naming a target company, or saving a job that links to one of those systems, is what tells us which employer board to read. The catalog holds employer postings only, and nothing about you is disclosed to those providers.

Hey Vitae, the Hey Vitae name, Functioning Labs branding, and the service's code, design, and content are owned by Functioning Labs LLC or its licensors. These terms do not transfer those rights. Do not use our marks in a way that implies endorsement.

If you send feedback, you allow us to use it without restriction or compensation. If you believe material in the service infringes copyright, send the information required by 17 U.S.C. § 512(c)(3) to hello@heyvitae.com.

You may close a personal account in Settings. Practice closure currently requires an owner to contact support, as described in the Coach Terms. We may suspend or terminate access for serious or repeated violations, non-payment, unlawful use, or a reasonable security or safety risk.

When access ends, content may be deleted after a wind-down period. We may preserve billing, security, fraud-prevention, audit, backup, or legal records as described in the Privacy Policy.

Hey Vitae is provided “as is” and “as available.” To the fullest extent law permits, we disclaim implied warranties and do not guarantee uninterrupted or error-free service, accurate AI output, or any employment or coaching outcome.

To the fullest extent permitted by law, we are not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, data, or opportunities. Our total liability for a claim related to the service is limited to the greater of the amount you paid us in the 12 months before the claim or fifty US dollars.

You are responsible, to the extent law permits, for claims arising from your content, your violation of these terms, or your misuse of the service. Some jurisdictions do not allow certain disclaimers or limits, so part of this section may not apply.

Massachusetts law governs these terms without regard to conflict-of-law rules. Disputes will be brought in the state or federal courts located in Massachusetts, and you agree to that venue, except where applicable consumer law requires otherwise.

We may update these terms as the product or law changes. We will update the effective date and provide additional notice for material changes where appropriate. Continued use after the effective date means you accept the revised terms.

Questions about these terms? Email hello@heyvitae.com.